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Claims Management

Our clients expect three things when it comes to claims:

SPEED
CONVENIENCE
FAIRNESS

Our in-house claims company, Retention Management Services, gives us the best opportunity to provide all three. It is our goal to see that adjusters are assigned quickly, and then provide scheduled follow-up with everyone involved until the claims are settled.

Claims reporting can sometimes be difficult, especially when two or more insurance companies are involved. You can rest assured that our experienced claims staff will help manage your claims effectively and to your satisfaction. We also offer hands-on training for your claims personnel and provide reporting instructions to drivers and terminal employees, as well.