OUR STAFF

Burnett is proud of our customer satisfaction record, and we know where the credit
lies—in our people. We've got a staff that is friendly, professional and diverse. Their experience runs the gamut from workers compensation management and underwriting, to business ownership and customer service specialists. Simply put, it's a recipe for success. We take pride in our customer relationships and look forward to providing your insurance in the future.

Below, we introduce you to our employees and offer you a little background on their experience, as well as how long they've been with us. Feel free to click on the name of someone you have a question for to bring up their email. They'll be glad to help you.

 

Brenda Baker – Accounting Manager– 3/1/85
BA Accounting University of Arkansas
Agency Accounting - 29 years

 

Christy Berthiaume – Account Manager – 8/11/89
Truck CSR, 21 years
Commercial Lines CSR, 5 years
Life, Health, & Disability CSR, 5 years

 

Shanna Buck - Account Manager - 12/1/07

Account Manger - 2 years

Customer Service Representative - 4 years

 

Danny Burnett, CIC – Producer/Trucking – 11/26/84
BA Banking & Finance - University of Arkansas
Insurance Sales, 26 years
Computer Sales, 6 years

 

Marsha Burnett – Operations Manager – 9/12/05
BS Environmental Health Sciences - University of Arkansas at Little Rock

JD University of Arkansas William H Bowen School of Law
EHS Coordinator, 2 years
IT Manager, 5 years

Teddy Burnett, CIC – Underwriting Manager –1/15/87
BA Marketing - University of Arkansas
Marketing Manager, 23 years
Banking, 16 years (President for 2 years)

 

Terry Burnett, CIC CRM – Producer/Trucking -3/1/81
Insurance Sales, 29 years

 

Tracy Burnett – New Business Marketing – 2/13/95
New Business Marketing, 9 years
Truck CSR, 5 years
Claims Coordinator, 1 year

 

Harmony Burton  - Account Manager - 12/1/07

Account Manager , 13 years

 

Karen Cates - Claims Manager - 3/13/96

Claims Adjuster, 14 years

Claims Technical Supervisor, 10 years

 

Kim Elliott – Account Manager – 3/2/98
Truck CSR, 12 years
Customer Service, 9 years

 

Lucky England, LUTCF - Producer (Life & Health) - 6/1/2008

Insurance and Medical Cost Containment - 28 years

Life Underwriting Training Council "FELLOW" 1986

 

Michele Everett – Account Manager – 3/1/05
Truck CSR, 5 years
Personal Lines CSR, 13 years

 

Patti Ferguson – Account Manager – 2/13/84
Truck CSR, 26 years

 

Kim Gatlin - Administrative/Accounting Assistant - 5/22/06

Administrative Assistant, 4  years

 

Kelly Hale - Claims Assistant- 4/16/07

Claims Coordinator, 3 year
Underwriting & Claims Assistant, 6 years
Checking Operations & Commercial Loan Asst, 15 years

Tim Kimbrough - IT Manager / Sales & Marketing Support - 7/18/05

BA Public Relations - University of Arkansas at Little Rock
IT Manager, 15 Years
Marketing Coordinator, 3 Years

 

Janet Lusk - Account Manager - 5/30/06

Customer Service Rep, 21 years

 

May Morris – Producer / Trucking – 9/17/90
Insurance Sales, 20 years
Truck CSR, 8 years
Truck Underwriter, 5 years

Ambroshia Patton - Customer Service - 6/15/2009

Ramona Peters – CSA Driver Desk - 9/9/08

 

Denny Price - Loss control Specialist 11/2/06

Safety Control Specialist, 16 years

Professional Safety Source, 13 years

 

Brenda Pruitt – Customer Service Assistant – 10/15/01
Customer Service, 8 years
Underwriting Assistant, 2 years
Customer Service Representative, 1 year

 

Irene Voyles - Work Comp Claims Adjuster 6/14/06

Claims Examiner, 18 years

Workers Compensation Adjuster, 4 years